Delaypack

UK rail Delay Repay claim desk — contactOrder · diary-dated escalate · eligibility · claim email

Not legal advice TOC rules vary Synthetic demos only

Origin

Destination

Travel date

Train operator (TOC)

Ticket type

Delay minutes (or use clocks)

Scheduled dep

Actual dep

Scheduled arr

Actual arr

Paid amount GBP (optional)

Ticket / booking ref (optional)

Passenger name (optional — stays in your draft)

Fuses a simplified Delay Repay % matrix (15 / 30 / 60 min bands) with a TOC portal → complaints → Rail Ombudsman contact order, diary-dated escalate steps, evidence checklist, and ready-to-send claim email. Freemium claim pack for UK commuters & travel managers.

Delaypack is not legal advice and is not affiliated with any train operator or National Rail. Delay Repay thresholds and percentages vary by TOC and change — always verify on the operator site before claiming. Demo journeys are synthetic public examples only.